Skip to main content

Error Connecting Salesforce

This article will help you troubleshoot the most common error associated with integrating Salesforce.

The most common error you can get while trying to integrate Salesforce is the OAuth Error:

The issue can happen when Salesforce’s org-level security settings block new external integrations from authenticating. Here are a few things you can check as Salesforce-admin:

Third-Party App Access

  • In Setup → Security → OAuth and Connected Apps Settings, check whether “Prevent third-party apps from accessing your org” is turned off.

  • If this restriction is enabled, it can block OAuth logins from new apps entirely.

Profile & Permission Settings

  • Even for admin users, some orgs limit OAuth access to specific profiles or permission sets.

  • The profile used to connect should have API Enabled and Access and manage your data (api) permissions.

Session & Login Restrictions

  • Go to Setup → Session Settings.

  • If settings like “Lock sessions to the IP address from which they originated” or “Lock sessions to the domain” are active, they can block OAuth flows.

  • Temporarily relaxing these can help confirm whether they’re the cause.

Two-Factor Authentication or Login Flows

  • If your org enforces 2FA or has custom login flows, they can sometimes interrupt the OAuth authorization step.

  • You can try exempting the user or temporarily disabling these policies while testing the integration.

If you're still having trouble, don't hesitate to reach us on the chat, or send an email to [email protected].

Thank you for using Bluedot. 🔵

Did this answer your question?