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Troubleshooting: Unable to Upgrade Your Subscription

Work around the "contact the workspace admin" pop-up that blocks access to Plan & Billing.

If you see a pop-up asking you to "contact the workspace admin" when you try to open Plan & Billing, here's a workaround:

You can create a new workspace, in just a couple of steps:

  1. Open Switch Workspace from the account menu.

  2. Click Create New Workspace at the bottom of the page.
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3. Go back to Billing and upgrade your plan from the new workspace.

If you have any questions, feel free to reach out to our support team at [email protected]!

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