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Troubleshooting: Unable to Upgrade Your Subscription

Work around the "contact the workspace admin" pop-up that blocks access to Plan & Billing.

If you see a pop-up asking you to "contact the workspace admin" when you try to open Plan & Billing, here's a workaround:

You can create a new workspace, in just a couple of steps:

  1. Open Switch Workspace from the account menu.

  2. Click Create New Workspace at the bottom of the page.

3. Go back to Billing and upgrade your plan from the new workspace.

If you have any questions, feel free to reach out to our support team at [email protected]!

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