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Google Meet Bot Troubleshooting

This guide covers some of the most problems with Bluedot bots and Google Meet, as well as practical fixes.

Updated over a week ago

If you have your meeting bot scheduled to join a Google Meet meeting, and the bot is not showing up, there are a couple of possible scenarios.

You don't see the pop up to let the bot in.

If a bot was sent to a Google Meet meeting, but your user didn't see it ask to be let in from the waiting room, it's likely because they were not the host of the meeting, nor were there any other attendees from the same Google organization in the meeting.

If the meeting was organized by someone else, by default, they won't be able to let anyone in (and won't see any indication of the bot asking to be let in), as only the "Hosts" will see popups to let participants in from the waiting room. By default, other users from the host's Google organization will also be able to allow participants in.

If none from the host's Google org is in the call yet, nobody will see a pop-up to let the bot in. Once someone from the host organization joins, they will see the pop-up appear.

If you're not sure whether you have permissions to allow participants into the call, you can look at the participants panel in the Google Meet call.

Participants whose email address is on the event invite are able to join with no host present, so other invited participants may join before the host and wonder why the bot is not joining.

This behavior can be configured as shown here, but since you likely don't want to ask someone to change their Google workspace settings, we recommend informing the host/organizer of the meeting that you've invited a bot. This way, there is no confusion and there's no need for them to change their settings.

What if the user is the host and is still seeing this behavior?

If the user is the host and is still unable to see the bot's request to join, it's likely due to their host control settings.

Under Meeting Access > Meeting Access type: There's a checkbox labelled "Anyone with the meeting link can ask to join":

If this box is unchecked, then all anonymous participants and participants not on the calendar invite will be automatically declined when attempting to join the meeting.

If the bot is still not showing up or recording your Google Meet meetings, don't hesitate to reach out to us personally. Thank you for using Bluedot. πŸ”΅

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