If you have your meeting bot scheduled to join a Zoom meeting, and the bot is either not showing up, or you discover upon the end of the meeting that the bot did not record, these are the possible scenarios.
Host was not present
Sometimes a bot joins a meeting but is unable to record because it never asked for permission. In this case, this means the host was not present and thus was unable to grant recording permissions to the bot.
The host's local recording setting is disabled
If the host's global local recording setting is disabled, the bot will fail to record.
How to fix:
Host should enable their global user-level local recording setting in their Zoom user settings:
The host has disabled permitting participants to record locally
In this case, the host has their global local recording setting enabled, but they can't grant participants permission to record locally, which is needed for a bot to record.
How to fix:
Host should enable this setting by checking the boxes labelled:
Internal meeting participants
External meeting participants
The host has disabled requesting recording permission within the current call
If the host has the proper user-level recording settings set up properly on the Zoom website, but has disabled the option to allow participants to request local recording within the call, the bot will not be able to record.
How to fix:
Host should enable this setting within the call:
If the bot is still not showing up or recording your Zoom meetings, don't hesitate to reach out to us personally. Thank you for using Bluedot. 🔵