Bluedot recordings download as .webm files by default. If you need an MP4 instead, you can get one directly from Bluedot, with no converter needed. The trick is to make a small edit to the recording and save it. Bluedot then creates an MP4 version that you can download.
If you need to get a recording in .mp4 and do not want to use an online converter, you can make a minor change in your recording by using our Edit feature, and then you'll be able to download it in .mp4.
Create and download an MP4
Find the recording you want, click the ••• button, and select Edit recording.
Make a small change that doesn't affect the content of your recording. For example, delete a single word from the transcript.
Click Save in the top-right corner.
Open the saved recording, click the ••• button on the right side of the screen, and select Download recording. Bluedot prepares the file, which can take a while for longer recordings.
When the file is ready, click the ••• button in the lower-right corner and select Download. The recording downloads as an MP4 file.
Good to know
Preparing the MP4 can take a while, depending on the size of your recording.
If you don't see the download option, your workspace admin may have turned off downloads for workspace members. Contact your workspace admin to have it turned on.
Just need the default file? See our guide on how to download a recording.
If you have any questions, feel free to reach out to our support team at [email protected]!