Skip to main content

Troubleshooting: Robotic or Distorted Audio

How to fix robotic voices when you launch Bluedot.

This issue occurs only on Windows devices that are not plugged into a charger. It is caused by the incompatibility of one of the battery drivers (Microsoft ACPI-Compliant Control Method Battery) with the TabCapture Chrome API, which is used to record your meeting.
​

Methods to resolve this issue:

  1. Plug in your laptop to the charger during your next recording.

    This issue only occurs when the laptop is not connected to a charger. If you want to record without the charger being plugged in, consider the second option.
    ​

  2. Disable the battery driver on your laptop.

    To do this, open the Start menu, go to Device Manager, then click on Batteries and select Microsoft ACPI-Compliant Control Method Battery. Finally, go to the Driver tab and disable the device.
    ​

    The drawback of this method is that this driver manages the battery status. Disabling it will result in an incorrect battery status display.

Did this answer your question?