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Unable to record my voice
Unable to record my voice

What should I do if Bluedot didn't record my voice?

Updated over 6 months ago

First, you need to check your recording. If you notice that only your voice wasn’t recorded during the meeting, it means you selected the wrong microphone.

Here is a quick guide to check Bluedot extension settings:

  1. Open Bluedot Extension: Start by launching the Bluedot extension in your browser.

  2. Check Microphone Settings: Ensure the correct microphone is selected.


    If no microphones are available, here's what you can do:

Close and Reopen the Browser:

  • Sometimes the issue can be resolved by simply restarting the browser. Close all tabs, reopen the browser, and try again.

Reinstall the Extension:

  • If you're using an extension that manages audio or microphones try uninstalling and reinstalling it.

Check Permission Settings:

  • Ensure the browser or application has permission to access your microphone.

  • Go to your device's settings and verify microphone permissions for the app you're using. Go to chrome://settings/content/microphone

  • In the browser, click the lock icon near the URL and check if the microphone is blocked or allowed.

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